Madoka Ayurved

Address: Baruipur, Kolkata  

Email: Sajalsaha8612@gmail.com  

Contact: 8436807898  

Website: [www.madokaayurved.com](http://www.madokaayurved.com)  

ISO Certified Ayurvedic Products

 

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At Madoka Ayurved, we are committed to delivering your Ayurvedic products safely and promptly. Please take a moment to review our shipping and delivery policy to understand how we process and handle your orders.

 

1. Shipping Locations

We currently offer shipping within India. If you require international shipping, please contact our customer support at Sajalsaha8612@gmail.com for assistance.

 

2. Shipping Charges

– **Free Shipping**: We offer free shipping on all orders above ₹500 within India.

– **Standard Shipping Charges**: For orders below ₹500, a standard shipping charge of ₹50 will be applied.

 

3. Processing Time

– All orders are processed within **1-2 business days** from the time of order confirmation.

– Orders placed on weekends or public holidays will be processed on the next working day.

 

4. Delivery Time

Delivery times may vary depending on your location:

– **For major cities**: 3-5 business days

– **For other regions**: 5-7 business days

We strive to meet these timelines, but delivery times may be affected by external factors such as weather conditions, public holidays, or unexpected delays.

 

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery.

 

6. Courier Partners

We work with reputable courier partners to ensure reliable and timely deliveries. Our partners may vary depending on the delivery location.

 

7. Delivery Attempts

Our courier partners will make two attempts to deliver your order. If you are unavailable during these attempts, the product may be returned to us. In such cases, please contact our customer service to arrange for redelivery.

 

8. Undelivered Orders

If an order is undelivered due to incorrect information provided by the customer (e.g., wrong address or contact details), we will not be responsible for any shipping delays or additional costs incurred for redelivery.

 

9. Shipping Address

Please ensure that your shipping address is accurate and complete to avoid any delays or issues with delivery. 

 

10. International Shipping

Currently, we do not offer international shipping. For international inquiries, please contact us at Sajalsaha8612@gmail.com for more information.

 

11. Damaged or Lost Shipments

If your product is damaged during shipping or lost, please contact us immediately at Sajalsaha8612@gmail.com or call us at 8436807898 with your order details. We will investigate the issue and work to resolve it as quickly as possible.

 

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For any other shipping and delivery inquiries, feel free to reach out to our support team. We are here to ensure your experience with **Madoka Ayurved** is smooth and satisfactory.

 

Thank you for choosing Madoka Ayurved for your Ayurvedic wellness journey!

 

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